Life at Secure Parking

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Secure Parking Soutions,Secure Parking is equal opportunity employer and employee diversity Process DrivenProcess - Driven
Secure Parking Soutions,Secure Parking has emphasis professional growth Employee satisfactionEmployee satisfaction
Secure Parking Soutions, customer-centricity, teamwork, and a strong performance orientation Training & LearningTraining & Learning
Secure Parking Soutions,empowerment and opportunities for constant learning and growth Team WorkTeam Work
Secure Parking Soutions,Performance excellence RewardsRewards
Secure Parking Soutions,Secure Parking has emphasis professional growth Motivation towards High PerformanceMotivation towards High Performance

Secure Parking is equal opportunity employer and employee diversity as well as a well defined professional growth is part of our culture. Our work culture is strongly process-driven yet informal with emphasis on customer-centricity, teamwork, and a strong performance orientation. We believe that happy and energized employees are the key to creating happy customers. We are committed to attracting and retaining the best talent while enabling the employee to build a fruitful and rewarding career with us. At Secure Parking, you become part of a talented team that is achievement-oriented in an environment that provides empowerment and opportunities for constant learning and growth. Training and developing of our people has been the core strength of our growth strategy. From intensive training programmes and learning opportunities for building competencies, we encourage and empower our people to acquire new skills and build knowledge, matching their professional and personal aspirations. Performance excellence and the winning ways of our high performers never goes unrecognized.

current positions

  • This position is responsible for the successful Parking Operations management of Secure Parking Solutions Private Limited.

  • The Prime objective of this position is to manage day to day Parking Operations and Parking management activities of Region.

  • This position is responsible for the successful Parking Operations management of Secure Parking Solutions Private Limited.

  • The Prime objective of this position is to manage day to day Parking Operations and Parking management activities of Region.

  • OPERATIONS

    • Assisting AGM – West in smooth running of day-to-day parking operations for the assigned region.

    • Active participation in setting up new car park sites and giving support to existing car parks in the region.

    • Directing Car Park Managers/Supervisors – operations to ensure that all planned targets are met within agreed budgets and time frames.

    • Advice and support to Car park managers/Supervisors and ground staff on all car parking operational issues.

    • Support the CPMs and ground staff on all car park operational issues by the means of weekly training / meeting at the office or on site.

    • Manage the handling of all customer service inquiries, complaints, incident reports and claims in an efficient and timely manner.

    • Manage adherence to all financial transaction policies and procedures (cash management, permanent passes, daily cash banking etc) and respond to and implement and monitor recommendations made by internal auditor/client.

    • In conjunction with AGM – West – analyze car park performance in terms of revenue and usage.

    • Review and revise the standard operating procedures (SOPs) and agreed client service level agreements (SLA) and ensure it is followed at car park sites.

    • Develop, review and revise local operating procedures (LOPs) for all upcoming and existing car parks in the assigned region.

    • Maintaining strict adherence to company policy requirements including active participation in the monthly Operation meetings, conduct audits to assess potential risk at sites, management of incidents, claims settlement and conflict management.

    • Handling existing clients on one-to-one basis with regards to any requirement or improvement in present car park operations by periodically meeting the clients weekly once (in station) and monthly once (out station).

    • Follow up and report on site wise staffing to Human Resources and AGM West on weekly basis.

    • Stay available on busy sites on weekends and public holidays and also have client interaction while doing so.

    • Complete follow up on timely invoice submission of all the sites in station and out station.

    • Complete follow up on the pending payments from the clients every week in station and out station.

    • Prepare / arrange / organise the monthly management report of all the sites with the help of CPM/Supervisors every month before 5th day.

    Team Work

    • Share & seek information relevant to the progress of the ongoing assignment with Operations and other team members.

    • Assist the AGM – West in report generation and follow up on submitted billing invoices.

    • Working on achieving required SLA benchmarks as agreed by the Client and Company.

    • Share Operations activity and explore any opportunities to improve the day-to-day workings at car park sites with Operations team.

    Quality Management

    • Preparation of PPT’s and MMR reports for presentation to Management and other stake holders.

    • Ensure proper Liaisoning and coordination with local operations team and clients for smooth functioning at sites.

    • Providing information on competitor activity related to Parking operations and IT and Equipment sales.

    Client Interface

    • Conducting regular interactions with clients to discuss the parking operations at site.

    • Regular and strong follow-up with clients for payment follow ups.

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Car Park Supervisor role at site locations.

Positions available in following cities Mumbai, Bangalore, Delhi, Gurgaon, Amritsar, Lucknow and Ludhiana.  

Job Description
 

  • Accountable for overall responsibility of car parking operations supervision at sites.

  • Recruitment and training of ground staff at work sites.

  • Will oversee staff deployment and roster management for day to day parking operations.

  • Maintain staff discipline and attendance.

  • Maintain cash reconciliation and timely banking.

  • Responsible for daily parking MIS reports and audit checks.

  • Maintain site HR MIS / Operation data and its accuracy.

  • Handle customer service, queries and complaints.

  • Manage issuance of RFID cards for monthly parking pass holders.

  • Ensures compliance of agreed SLA and SOP standards at site.

  • Conducts on the job training and recruitment of site staff.

  • Ensure there are no accidents or incidents happening in designated parking area.

  • Maintain healthy client relationship. 

  • Create excellent parking operations environment and ensure smooth day to day Parking operations at sites

  • Desired Candidate Profile

Education: 12th Std / Graduate Any Specialization for Supervisors.

Age: For Supervisors between age 23 to 28 yrs of age

Minimum previous work experience required: 03 to 05 years relevant supervisory experience for candidates applying for Supervisor positions.

  • Candidate coming from Supervisory / Managerial positions from Retail/ Housekeeping/ Security Management/ Hotel / Service Industry and large format restaurant chains preferred.
  • Candidates should have good Computer/ IT Skills such as MS office and Email correspondence.
  • Should have good business communication skills both written and spoken English language and having knowledge of written/spoken local language.
  • Should be a team player and have handled large teams directly.
  • Be a guide and mentor to his team and drive staff performance.

HOW TO APPLY: Interested candidate can submit online by clicking 'apply now’ OR send their updated resume on careers@secureparking.co.in mentioning application for Supervisor role as subject line.

APPLY NOW

Car Park Manager at site locations.

Positions available in following cities of Mumbai, Bangalore, Delhi, Gurgaon, Amritsar, Lucknow and Ludhiana.   

Job Description

  • Accountable for overall responsibility of car parking operations management at sites.
  • Recruitment and training of ground staff at work sites.
  • Will oversee staff deployment and roster management for day to day parking operations.
  • Maintain staff discipline and attendance.
  • Maintain cash reconciliation and timely banking.
  • Responsible for daily parking MIS reports and audit checks.
  • Maintain site HR MIS / Operation data and its accuracy.
  • Handle customer service, queries and complaints.
  • Manage issuance of RFID cards for monthly parking pass holders.
  • Ensures compliance of agreed SLA and SOP standards at site.
  • Conducts on the job training and recruitment of site staff.
  • Ensure there are no accidents or incidents happening in designated parking area.
  • Maintain healthy client relationship. 
  • Create excellent parking operations environment and ensure smooth day to day Parking operations at Sites
  • Desired candidate profile

Education: Any Graduate / Post Graduate for Car Park Managers.

Age: For Car Park Managers age between 27 to 35 years of age.

Minimum previous work experience required:
05 to 10 years relevant managerial experience for candidates applying for Car Park Manager Positions.

  • Candidate coming from Supervisory / Managerial positions from Retail/ Housekeeping/ Security Management/ Hotel / Service Industry and large format restaurant chains preferred.
  • Candidates should have good Computer/ IT Skills such as MS office and Email correspondence.
  • Should have good business communication skills both written and spoken English language and having knowledge of written/spoken local language.
  • Should be a team player and have handled large teams directly.
  • Be a guide and mentor to his team and drive staff performance.

HOW TO APPLY: Interested candidate can submit online by clicking 'apply now’ OR send their updated resume on careers@secureparking.co.in mentioning application for Car Park Manager role as subject line.

APPLY NOW