1. Introduction
Secure Parking Solutions Pvt. Ltd. ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website www.secureparking.co.in or contact us through our forms.
2. Information We Collect
We may collect the following information:
- Full Name
- Email Address
- Phone Number
- Enquiry Type and Message
- IP address and browser information (automatically collected)
3. How We Use Your Information
We use your information to:
- Respond to your enquiries and provide customer support
- Send you SMS or email acknowledgements regarding your enquiry
- Improve our website and services
- Comply with legal obligations
4. SMS Communication
By submitting your phone number on our Contact Us form, you consent to receiving an automated SMS acknowledgement from Secure Parking Solutions Pvt. Ltd. We do not use your number for promotional purposes without your explicit consent.
5. Data Sharing
We do not sell or rent your personal data to third parties. We may share data with:
- Trusted service providers (e.g. SMS gateway providers like Airtel) solely to deliver communications
- Legal or regulatory authorities if required by law
6. Data Storage & Security
Your data is stored securely and protected using industry-standard measures. We retain your data only as long as necessary to fulfil the purpose it was collected for.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for communications at any time by emailing customercare@secureparking.co.in
8. Cookies
Our website may use cookies to improve user experience. You can disable cookies through your browser settings.
9. Contact Us
For any privacy-related concerns, please contact:
Secure Parking Solutions Pvt. Ltd.
Email: customercare@secureparking.co.in
Phone: 022 6139 3400