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Paytm Payment Bank partners with Prestige Group & Secure Parking to enable fastag payments at Falcon City Mall parking in Bengaluru.

Jun 22, 2026 Blog 3 min read

Paytm Payments Bank enables FASTag payments at Forum Falcon City Mall parking in Bengaluru

  • Experience cashless, contactless parking at Forum Falcon City Mall parking
  • Paytm FASTag enables automatically deduction of applicable parking charges

India’s homegrown Paytm Payments Bank Limited (PPBL), today announced that it now enables contactless payments for car parking at Prestige Group’s Forum Falcon City Mall in Bengaluru using FASTag. With this, users visiting the mall won’t have to search for change or wait in line at a payment booth, they can simply drive in and out of the parking lot without any cash transactions.

Together with Secure Parking Solutions, a vehicle parking management and technology company, PPBL is also in the process of setting up similar systems at two more sites — Forum Rex Walk Mall and Forum Mall Kochi with FASTag.

Paytm Payments Bank will facilitate the processing of all FASTag-based transactions for cars with a valid FASTag sticker. This will be beneficial during peak hours or busy shopping seasons when parking lots are crowded.

Paytm Payments Bank Spokesperson said, “As leaders of FASTag, we are constantly working to expand our network across the country to enable users with seamless and hassle-free travel. We are glad to partner with Secure Parking Solutions for enabling digital payment solutions for parking at Forum Falcon City Mall in Bengaluru. Paytm FASTag reduces paper waste, aligning with the environmental sustainability efforts of transitioning to digital transactions.”

Paytm FASTag has gained massive popularity with seamless onboarding with minimum documentation, instant activation and superior customer care support. Paytm Payments Bank is the largest issuer of FASTags in the country and is also one of the largest acquirers of toll and parking plazas for the National Electronic Toll Collection (NETC) program, offering an interoperable nationwide payment solution.

Muhammad Ali, CEO prestige retail said “ Forum has established itself as a leading player in the retail sector and is now looking to strengthen its foothold by embarking on thoughtful expansion plans over the next five years. With a strategic intent to replace the older assets with bigger and better ones, the group divested its properties earlier but is now focused on developing 11 malls, with over 9 million sq. ft space across Bangalore, Chennai, Hyderabad, Mumbai, Goa and Kochi. With this partnership with Paytm payments bank we will enable digital parking payments to ensure customer delight.

Arvind Mayar, CEO Secure Parking Solutions Pvt. Ltd. mentions “Secure Parking is the leading car parking solution provider and operator in India was incorporated 40 years ago in Sydney, Australia. It manages over 200 projects across 30 cities in India, serving retail malls, commercial establishments, airports, hospitals, hotels, and other high-traffic areas.

One of the notable technologies of Secure Parking India is its in-house brand called Dolphin, which leverages advanced features like contactless experience for entry exit, monetary transactions and bay finding, which includes Fastag, ANPR, Cloud Pay, Valet Parking System and Parking Guidance system. Overall, Secure Parking India’s extensive experience, expertise in technology, and wide network of operations make it a prominent player in the parking management industry in India.

FAQs

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