INDIA RETAIL FORUM – 2018 - Media

Secure Parking Introduces Dolphin - Intelligent Parking Management System at India retail forum 2018

The 15th Edition of India Retail Forum was held at Renaissance Hotel in Mumbai this year. The two day event was a networking event with the leaders from various Renowned and Establishing Retail Brands, Real Estate, IT Solution Providers and other elite members of the Retail Industry. The event saw a full house with stimulating round tables around the urge to adopt Omni-Channel and what is there in the Future of Retail.

SECURE PARKING INTRODUCES DOLPHIN – INTELLIGENT PARKING MANAGEMENT SYSTEM AT INDIA RETAIL FORUM 2018:

DOLPHIN – the holistic parking management system (PMS) from Secure Parking Solutions was introduced with great fanfare at the Indian Retail Forum 2018 event. DOLPHIN is a highly evolved, dynamic, intelligent parking management systems that integrates smart features such as 360 degree audit control, real-time monitoring, multiple payment modes, loyalty programs, queue busters, mobile cashiering etc which contribute towards maximizing customer satisfaction.

Parking is a vital component of any development and needs to be addressed with a highly efficient and effectively tailored solution. With increasing vehicle ownership, parking has become a conflicting and confusing situation for many, leading to high retrieval time and long queues. Automatic Number Plate Recognition (ANPR) integrated with DOLPHIN can minimize the entry and exit time, providing access to development with ease.

DOLPHIN is equipped with a Self-Diagnostic Monitoring System with alert messaging. An alert message is sent to the operator in case of any hardware failure or if the complete process is not followed. Additionally, the system is capable to operate offline and upload the transaction when the server is online thereby ensuring no data loss.

Technology is progressing rapidly and Loyalty Programs are no exception. It is extremely important for a mall operator to analyze the buying behavior of the customer to retain and engage them with loyalty programs for repeat footfall and recall. Dolphin offers a unique loyalty program tailored for business owners and customers that helps to generate repeat sales and increase overall experience.

Several features have made DOLPHIN the preferred choice of property owners in India. Direct web access to the property owner on real time basis helps to understand the pattern and cycle of revenue generation. It also integrates with owner’s data managing software or financial management software with no manual intervention.

DOLPHIN is also capable of advance booking of parking bays and valet service for customer convenience. This can be directly integrated with the property owner’s website.

IRF 2018 White Paper on ‘Parking as Differentiating Factor for Success of any Retail development’ by Mr. Arvind Mayar, CEO, Secure Parking

FAQs

The cost structure for valet parking services can vary significantly based on factors such as location, type of venue, volume of cars, hours of operation, and additional services required. Providers might charge a flat fee per car, an hourly rate for attendants, or a monthly retainer for continuous service. For businesses, the cost is often offset by increased customer satisfaction, efficient space utilization, and enhanced brand perception. It's best to request a customized quote based on your specific needs.

Professional valet parking solutions minimize risk through comprehensive insurance coverage, including garagekeepers liability and general liability insurance. They employ well-trained drivers, implement strict key-management protocols, and utilize digital tracking systems to log vehicle condition upon arrival. In the rare event of damage or theft, the provider's operations team coordinates with the client and insurance carriers to resolve claims promptly and professionally.

Yes, professional valet parking services can be fully customized for special events of any scale, including corporate gatherings, weddings, private parties, and VIP functions. Customization includes adjusting staffing levels, branding uniforms, tailoring signage, managing traffic flow for peak hours, and coordinating VIP arrival/departure flows.

When evaluating a valet parking contract, businesses should look for clear terms regarding service hours, staffing levels, performance guarantees, and detailed insurance coverage. It's also important to define billing procedures, liability limits, and termination clauses to ensure a transparent, mutually beneficial partnership.

Hotel valet services integrate seamlessly with hotel operations by syncing with property management systems (PMS) for automated guest billing, coordinating with front desk and bell desk teams to anticipate guest arrivals/departures, and maintaining high hospitality standards that reflect the hotel's brand identity.

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